About · DWK Solutions
Built for operators making operational software decisions.
DWK Solutions publishes first-hand analysis of ERP and operational software. These are the systems that mid-market businesses depend on and spend significant money implementing.
The publication arm is The Operator’s Note. The advisory arm takes select consulting engagements with leaders working through specific decisions. Both are built around the same thing: an honest operator perspective on the software that decides whether mid-market operations actually work.
The publication
The Operator’s Note is the publication arm of DWK Solutions. First-hand notes on ERP, operational software, and the patterns that come from real implementations. Selection traps, cost surprises, what works, what doesn’t.
New pieces ship when there’s something worth a read, not on a schedule. No filler, no marketing sequences, no “just checking in” emails. Read the latest notes or subscribe to get an email when something new is published.
The operator
The content draws from 15+ years of hands-on experience in mid-market manufacturing and operations finance, across multiple ERP environments and implementations. The goal is honest analysis: what these systems actually do, what they actually cost, and what’s learned the hard way after the contract is signed.
The voice is first-hand for a reason. The advice you can get from someone who’s only ever sold ERP, or only ever implemented it for a partner, is different from the advice you can get from someone who’s lived inside one. Both views have value. This one’s the operator’s.
What this site is for
Two audiences. The first is leaders making operational software decisions: a CFO building the business case, a COO sitting through demos, a CIO evaluating finalists, an operations director trying to land an implementation that’s gone sideways. The publication and the advisory engagements are built for those moments.
The second is operators inside the implementation: the controllers, the IT leads, the power users who know what works and what doesn’t. The notes are for them too. They’re the people who’ve been on the wrong end of a vendor demo, and the ones whose feedback rarely makes it back to the people choosing the next system.
What you can expect
No fabricated case studies. No bought reviews. No vendor sponsorships shaping which systems get the honest read. When something works, it gets named. When something doesn’t, the pattern gets described without naming the vendor unless the naming is essential to the analysis.
The site exists because there’s a real gap between what gets said about ERP in trade press and what actually happens inside the implementations. Closing that gap, even a little, is the work.
Where we’re based
DWK Solutions is based in Southeastern Wisconsin. Engagements run remote, sometimes on-site when the situation calls for it. Reachable at don@dwksolutions.com.
Built carefully, built specifically, built by someone who has lived inside the problem the analysis describes.
Get in touch